At Ozwide Immigration Services, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you engage with our immigration services. By using our website or availing our services, you consent to the practices described in this policy.

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  1. Information We Collect: We may collect personal information from you during the course of our engagement, which may include but is not limited to:
  • Full name, contact details, and address
  • Date of birth, nationality, and passport information
  • Employment details, educational background, and skills
  • Family and relationship information
  • Financial and payment details necessary for billing and processing fees
  • Any other information relevant to your immigration case
  1. How We Use Your Information: We use the collected information for the following purposes:
  • Assessing your eligibility and providing immigration advice
  • Preparing and lodging visa applications on your behalf
  • Communicating with immigration authorities and relevant stakeholders
  • Providing updates, news, and other relevant information
  • Billing, invoicing, and processing of payments
  • Internal record-keeping and compliance with legal obligations
  • Improving our services and website based on feedback and user experience
  1. Information Sharing and Disclosure: We may share your personal information with third parties in the following circumstances:
  • Immigration authorities and relevant government agencies for visa applications and related processes
  • Service providers or agents engaged by us to perform specific functions on our behalf, such as document translation, courier services, or verification checks
  • Legal or regulatory bodies if required by law or to protect our rights and interests
  • With your consent, we may share information with affiliated partners or organizations that offer complementary services related to immigration

Data Collection?

  1. Security of Your Information: We are committed to ensuring the security and confidentiality of your personal data. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
  2. Retention of Your Information: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as reasonably necessary to resolve disputes and enforce our agreements. Once your information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
  3. Your Rights and Choices: You have the right to access, correct, update, or request the deletion of your personal information in our possession, subject to legal requirements and limitations. You may also have the right to restrict or object to certain processing activities or withdraw your consent. To exercise these rights or make inquiries about your personal data, please contact us using the information provided below.
  4. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we handle and protect your personal information.
  5. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [email address] or [mailing address].

By using our immigration services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.